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Welcome to City Council Of Penang Island Portal


MBPP has established a customer service portal ePublic to facilitate the public to interact electronically with the MBPP, with no limits and no boundaries of time and distance.

If your first time visiting this website, you can choose to register with a friend ePublic CLICK HERE. After that you can LOGIN to ePublic portal and select the services have been provided. Assuming you're not interested, you can REPORT it or CHECK the status of your COMPLAINT your complaint by clicking the buttons on the menu.

Thank you for visiting the MBPP Complaint website .



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Contact Information

City Council Of Penang Island
Paras 4, KOMTAR,
Jalan Penang,
10675 Pulau Pinang

Telephone :
+606-04-259 2020

Facsimile :
+606-04-259 2020

Operating hours :
8:30am - 5:30pm   (Monday - Friday)

Email :

Website :